Trade terms and conditions

1. ORDER – CONTRACT ON PURCHASE

The Buyer orders goods or enters into a purchase contract with the Seller remotely in a electronic way by sending the filled out order form. In both options, the Buyer is to indicate all obligatory data labelled with * at the order form. If the Buyer is a legal entity, it is to also indicate the Company ID# and Tax-ID#, or VAT-ID# if registered for VAT, respectively. In such a case, the contractual relation is governed by the provisions of the Commercial Code on the purchase contract. The order placed and forwarded to the Seller shall be considered the contract concluded within the Article 43a of the Civil Code. The Buyer has the option to revoke or cancel the draft of the purchase contract only in the manner set out in that provision.

The Buyer has the right to cancel an order without giving a reason within 24 hours from the order creation in two ways:

  • emailed to medailer@numizmat.sk or
  • by phone on: 0907 485 623 or 045 6742 954.

2. HOW TO ORDER GOODS

You have the following options how to order goods at our e-Shop www.numizmat.sk:

  • via Internet in the electronic way
  • by phone on: 0907 485 623 or 045 6742 954.
  • emailed to medailer@numizmat.sk

3. CONTRACTUAL PARTIES

The Buyer is a natural person or legal entity that has placed the electronic order after the authorization. The electronic order may be placed at the e-Shop or via email. The Seller is the company Numizmatika Kremnica s.r.o., Angyalova 465/83, 967 01 Kremnica, Company ID# 46765531, VAT-ID#: SK2023563993.

Within the meaning of the Act No. 108/2000 Coll., the Consumer is a natural person purchasing the items for its private use and not to hire, pursue its profession or business.

4. DELIVERY TERMS

The orders are dispatched to the Buyer:

  • within 1-3 working days (depending on the availability of goods on stock) after the acceptance of the order, and that using the Slovak postal service CASH ON DELIVERY if not provided otherwise on the webshop's homepage.
  • within 5 working days from the date of the invoiced amount credited on our bank account via BANK VIREMENT if not provided otherwise on the webshop's homepage.

The Seller meets his obligation by handing over good to shipper's hands. Freight cost is not included in the price of goods. In such a case, the Buyer shall be informed on the altered delivery date immediately. Consignments being returned to the Seller as not picked up, will be re-dispatched only on call of the Buyer and the same shall bear the costs associated with the re-delivery in full. If the Buyer is not willing to cooperate in that matter, the Seller may sell the ordered items to another client, after a prior notice. If the CASH ON DELIVERY has not been picked up, we reserve our right to deny any other order from this Buyer as COD consignment, only orders with advance payment shall be approved.

IMPORTANT NOTE!!!

If the Buyer does not pick up the consignment at the post office, or refuses to accept the consignment from the courier service without any notification sent to the Seller in advance, or cancellation of order ahead of the dispatch thereof, the Seller reserves the right to claim the costs associated with the dispatch of the ordered items to the Buyer as well as with the return shipment to the Seller's address. Costs for postal freight shall be subject to an invoice to the Buyer and the said invoice shall be sent to the Customer for urgent payment.

5. TERMS OF PAYMENT

Once you have sent the order, an order processing confirmation shall be sent to your email. The tax document – invoice shall be dispatched together with the items.

We offer the following payment options at the territory of the Slovak Republic:

  • Payment in cash on delivery You pay the goods in cash after taking over the goods from the mailman. If the CASH ON DELIVERY has not been picked up, we reserve our right to deny any other order from this Buyer as COD consignment, only orders with advance payment shall be approved.
  • Cashless payment via bank transfer to our bank account with Slovenská sporiteľňa a.s. (SLSP):

SLSP Bank details:

Bank: Slovenská sporiteľňa
IBAN: SK5009000000005032673480
SWIFT: GIBASKBX

Bank address: Slovenská sporiteľňa, a.s.
Tomášikova 48, 832 37 Bratislava

Bank account name: Numizmatika Kremnica s.r.o.

In case of cashless payment, the date of payment shall be considered the day when the purchase price is credited on the Seller's account. The cost of use of remote communication means shall be borne by every Contract Party for its part.

  • Payment by bank deposit directly on the account of Slovenská sporiteľňa a.s. (SLSP):

SLSP Bank details:

Bank: Slovenská sporiteľňa
IBAN: SK5009000000005032673480
SWIFT: GIBASKBX

Bank address: Slovenská sporiteľňa, a.s.
Tomášikova 48, 832 37 Bratislava

Bank account name: Numizmatika Kremnica s.r.o.

All prices include the VAT. All sales are subject to the Art. 66 of the Act No. 222/2004 Coll on the VAT!

6. WARRANTY AND CLAIM TERMS

Unless provided otherwise for specific items, the warranty period lasting 24 months from the date of purchase, i.e. the date of taking over the items by the Buyer applies.

Steps to follow for a claim:

1. The Seller hands over the items to the Buyer in the original undamaged packaging. The Buyer reports a mechanical damage of the packaging already at the taking over of the items and records it direct with the Seller or carrier. Without reporting, the claim with regard of the damaged packaging of items shall be rejected. When claiming, the Buyer hands the claimed items in its original packaging over to the Seller (if the goods consists of several components, the Buyer is to present all components).

2. When claiming, the Buyer is to present the Seller the genuine invoice along with the claimed items; the Seller will not accept a contaminated item or if the item shows signs of different use than intended.

3. The Seller shall be liable for defects revealed on the sold goods during the taking over by the Buyer as well as for those occurred downtime the taking over and in course of use of the goods within the warranty period.

4. The Seller shall not be liable for defects caused by the followings, in particular:

  • mechanical damaging;
  • unavoidable events – natural disaster;
  • improper handling - in contrary to the instructions for use and the usual manner of use;
  • and, in special case, if it results from the nature of things and interference by unauthorized persons, and following to the other inadequate intervention by the user itself.
  • operation or storage of the item under improper conditions;

5. The liability for damage passes to the Buyer at the moment of taking over of the subject of the contract from the shipper.

6. The Seller shall be liable for defects revealed at the taking over of goods.

7. The Buyer is to report such defects or discrepancies with regard of quantity by phone, in writing or email within 3 working days from the date of taking over the goods.

8. Those defects that could not be revealed at the taking over, but to that the warranty applies are to be reported by the Buyer in writing not later than on the last day of the warranty period.

9. The Buyer has the right to claim having the defects within the warranty period eliminated if possible, or to claim a reasonable discount from the purchase price. If the elimination of defects above seems impossible, the Buyer is entitled to have the defect item replaced by new one or to have the paid purchase price reimbursed.

10. The Buyer is to deliver the goods under claim in its genuine undamaged packaging at his own cost to the following address:  Numizmatika Kremnica s.r.o., Angyalova 465/83, 967 01 Kremnica.  The Seller is to notify the Buyer the result of the claim processing in writing within 30 days after receipt of the claimed goods along with the document confirming the purchase and the claim protocol.

7. WIDRAVAL FROM THE CONTRACT

Based on the Act No. 102/2014 of Coll. on the Consumer protection in case of remote purchase of goods or services based upon the remotely concluded contract or outside of the Seller's operation facilities, as later amended (hereinafter called as “the Act” only), the consumer is entitled to withdraw from the contract within 14 calendar days after taking over the goods, pursuant to the provision of the Article 7 and foll. If the subject of the contract also involves the goods delivery, the consumer is entitled to withdrawal from the contract even ahead of the goods being delivered.

If the consumer intends making use of this right, he is to serve the withdrawal from the purchase contract in person not later than on the last day of the specified period of time, or dispatch it via postal service not later than on the last day to the address mentioned in the contact. After the notification on contract withdrawal, the consumer is to present in person /serve by regular post the subject of the said contract. along with all documents – e.g. original invoice, operation manual and any other document he has received with the goods, within 14 days from the date of withdrawal (Article 10 para. 1 of the Act). We strongly recommend the Buyer to make a copy of the invoice for his use and to dispatch the goods as registered and insured consignment.

Please do not send the goods as COD consignment, it will not be accepted.

Pursuant to the the Article 9 para. 3 of the Ac, the e-Shop operator reimburses the paid price for goods/services, the freight included as well as any cost provably incurred for ordering goods within 14 days from the date of service of the contract withdrawal but he may refuse to reimburse the funds if within the said period the goods was not presented by the consumer and the same has not proved the dispatch of the goods; it does not apply to case if the Seller proposed to pick up the goods himself.

Any cost for returning goods shall be borne by the consumer. 

The right to withdraw from the contract is not given for such goods and services identified in the Article 7 para. 6 lit. a) through l) of the Act 102/2014 of the Coll.

The consumer shall be liable for any diminution of the value caused by use thereof beyond what is necessary to determine the proper function and properties of the goods.

8. PROTECTION OF PERSONAL DATA

We respect your privacy. In order to offer you a valuable service we need to know some of your personal data. We will protect such data and will not be disclosed to a third party (* your identification and contact data). By using our e-Shop, you agree with receiving and use information on your person and purchases under above-mentioned conditions. By registering as customer, applicant for news, participant surveys and other forms of additional registration, you automatically accept that you can be informed about news in our online store by email or phone. All provided personal data are processed in accordance with the Act 122/2013 Coll. on protection of personal data. If you do not wish to receive this information, you can at any time unsubscribe them as described in each messaging.

9. FINAL PROVISIONS

The Buyer declares to have acquainted with these Trade terms and conditions before placing order and to accept them.


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